1.1 Personal Information

We collect personal information you provide directly to us, including:

• Name, email address, phone number, and postal address
• Payment information (processed securely by our payment partners)
• Travel document information (passport details, visa information)
• Preferences and special requirements
• Communication history and customer service interactions

1.2 Automatically Collected Information

When you use our website, we automatically collect:

• IP address, browser type, and device information
• Pages visited, time spent, and navigation patterns
• Referral sources and search terms
• Cookies and similar tracking technologies

We use your information to:

• Process bookings and provide requested services
• Communicate about your bookings and account
• Provide customer support and respond to inquiries
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations and prevent fraud
• Analyze usage patterns and preferences

3.1 Service Providers

We share information with trusted third parties who help us provide our services:

• Event organizers and venues for ticket fulfillment
• Hotels, airlines, and travel service providers
• Payment processors and financial institutions
• Customer service and communication platforms
• Analytics and marketing service providers

3.2 Legal Requirements

We may disclose information when required by law, to protect our rights, or in response to legal processes such as subpoenas or court orders.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We implement comprehensive security measures to protect your information:

• 256-bit SSL encryption for all data transmission
• Secure data centers with physical and digital access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy
• Incident response procedures for security breaches

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@motorsporttickets.com. We will respond within 30 days of receiving your request.

6.1 Types of Cookies

We use several types of cookies:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us analyze website usage
• Functional Cookies: Remember your preferences
• Marketing Cookies: Used for targeted advertising

6.2 Cookie Management

You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect website functionality.

We operate globally and may transfer your information to countries outside your residence. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent protection
• Certification schemes and codes of conduct
• Binding corporate rules for intra-group transfers

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until account deletion or 7 years of inactivity
• Booking records: 7 years for tax and legal compliance
• Marketing data: Until you unsubscribe or object
• Website analytics: 26 months maximum
• Customer service records: 3 years after last interaction

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will delete it promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

For privacy-related questions or to exercise your rights, contact us: